Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, request early access, or contact us for support.

• Business name and contact information
• Supply preferences and requirements
• Delivery addresses and scheduling preferences
• Payment information (processed securely through Stripe)
• Communication records and support interactions

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Process and fulfill your supply orders
• Communicate with you about your account and services
• Provide customer support and respond to inquiries
• Improve our service offerings and user experience
• Send important updates about your account or our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With suppliers and vendors to fulfill your orders
• With service providers who assist in our operations
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Legal Basis for Processing

We process your personal information based on:

• Contractual necessity: To provide our supply management services
• Legitimate interest: To improve our services and communicate with you
• Consent: For marketing communications (you can opt out anytime)
• Legal obligation: To comply with applicable laws and regulations

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active accounts: For the duration of your subscription plus 7 years
• Inactive accounts: 3 years after last activity
• Payment records: 7 years (as required by law)
• Marketing data: Until you opt out or 3 years of inactivity

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how you use our website
• Marketing cookies: To provide relevant content (with your consent)

You can manage cookie preferences through your browser settings.

International Data Transfers

Some of our service providers (like Stripe for payments) may be located outside Canada. We ensure appropriate safeguards are in place to protect your personal information when it's transferred internationally, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are designed for businesses and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing
• File a complaint with the Privacy Commissioner of Canada

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: